{"id":113464908,"date":"2024-03-25T13:00:51","date_gmt":"2024-03-25T11:00:51","guid":{"rendered":"https:\/\/thrivethemes.com\/?post_type=ht_kb&#038;p=113464908"},"modified":"2025-10-31T10:41:52","modified_gmt":"2025-10-31T08:41:52","slug":"changing-your-card-details-for-thrive-suite-payments","status":"publish","type":"ht_kb","link":"https:\/\/thrivethemes.com\/docs\/changing-your-card-details-for-thrive-suite-payments\/","title":{"rendered":"Changing Your Card Details for Thrive Suite Payments"},"content":{"rendered":"\n<p>This article goes through the steps that need to be taken in order to change your card details used when purchasing a Thrive Suite subscription.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h_388006e9ee\">PayPal<\/h3>\n\n\n\n<p>If you have used PayPal when purchasing your Thrive Suite subscription, any change you want to make to your card details needs to be made through PayPal.<\/p>\n\n\n\n<p><b>Important!<\/b><\/p>\n\n\n\n<p><i>The ONLY way you can complete the transaction is by using a credit or debit card &#8211; you cannot use your PayPal balance to make a purchase.<\/i><\/p>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"h_4518774582\">Changing Card Details<\/h4>\n\n\n\n<p>If you plan on changing your card details, log into your PayPal account and look for the <b>&#8220;Banks and cards&#8221; <\/b>section and click on the listed card:<\/p>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter\"><img fetchpriority=\"high\" decoding=\"async\" src=\"https:\/\/mlpxhq8ztvyc.i.optimole.com\/cb:p0Z2.44bbf\/w:auto\/h:auto\/q:mauto\/f:best\/https:\/\/thrivethemes.com\/wp-content\/uploads\/2023\/12\/banksandcards.png\" alt=\"\"\/><\/figure><\/div>\n\n\n<p>You&#8217;ll be taken to a new page. Here, scroll down and look for the <b>&#8220;Update card&#8221;<\/b> option:<\/p>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter\"><img fetchpriority=\"high\" decoding=\"async\" src=\"https:\/\/mlpxhq8ztvyc.i.optimole.com\/cb:p0Z2.44bbf\/w:auto\/h:auto\/q:mauto\/f:best\/https:\/\/thrivethemes.com\/wp-content\/uploads\/2023\/12\/updat3card.png\" alt=\"\"\/><\/figure><\/div>\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<p><i>You can also get to this view from the <b>&#8220;Wallet&#8221;<\/b> tab of your main dashboard:<\/i><\/p>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter\"><img fetchpriority=\"high\" decoding=\"async\" src=\"https:\/\/mlpxhq8ztvyc.i.optimole.com\/cb:p0Z2.44bbf\/w:auto\/h:auto\/q:mauto\/f:best\/https:\/\/thrivethemes.com\/wp-content\/uploads\/2023\/12\/wallet.png\" alt=\"\"\/><\/figure><\/div>\n\n\n<p><i>And then select the card for which you want to update the details.<\/i><\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"h_f5ed8cd337\">Adding a New Card<\/h4>\n\n\n\n<p>To add a new card, click on the cogwheel for settings:<\/p>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter\"><img decoding=\"async\" src=\"https:\/\/mlpxhq8ztvyc.i.optimole.com\/cb:p0Z2.44bbf\/w:auto\/h:auto\/q:mauto\/f:best\/https:\/\/thrivethemes.com\/wp-content\/uploads\/2023\/12\/cogwheel.png\" alt=\"\"\/><\/figure><\/div>\n\n\n<p>Choose <b>&#8220;Payments&#8221;<\/b> from the blue menu:<\/p>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter\"><img decoding=\"async\" src=\"https:\/\/mlpxhq8ztvyc.i.optimole.com\/cb:p0Z2.44bbf\/w:auto\/h:auto\/q:mauto\/f:best\/https:\/\/thrivethemes.com\/wp-content\/uploads\/2023\/12\/payments.png\" alt=\"\"\/><\/figure><\/div>\n\n\n<p>Find the <b>&#8220;Manage your Automatic Payments&#8221;<\/b> button and click on it:<\/p>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full\"><img decoding=\"async\" src=\"https:\/\/mlpxhq8ztvyc.i.optimole.com\/cb:p0Z2.44bbf\/w:auto\/h:auto\/q:mauto\/f:best\/https:\/\/thrivethemes.com\/wp-content\/uploads\/2024\/04\/manage-auto-payments.png\" alt=\"\" class=\"wp-image-113474014\"\/><\/figure><\/div>\n\n\n<p>In the list of the companies for which the automatic payments are enabled, click on &#8220;<i>whitesquare GmbH&#8221;<\/i>:<\/p>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter\"><img decoding=\"async\" src=\"https:\/\/mlpxhq8ztvyc.i.optimole.com\/cb:p0Z2.44bbf\/w:auto\/h:auto\/q:mauto\/f:best\/https:\/\/thrivethemes.com\/wp-content\/uploads\/2023\/12\/paypal6.png\" alt=\"\"\/><\/figure><\/div>\n\n\n<p>Click on the listed credit card:<\/p>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter\"><img decoding=\"async\" src=\"https:\/\/mlpxhq8ztvyc.i.optimole.com\/cb:p0Z2.44bbf\/w:auto\/h:auto\/q:mauto\/f:best\/https:\/\/thrivethemes.com\/wp-content\/uploads\/2023\/12\/credicard.jpg\" alt=\"\"\/><\/figure><\/div>\n\n\n<p>In order to add your new card, simply look for the <b>&#8220;Add a new card&#8221;<\/b> option:<\/p>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter\"><img decoding=\"async\" src=\"https:\/\/mlpxhq8ztvyc.i.optimole.com\/cb:p0Z2.44bbf\/w:auto\/h:auto\/q:mauto\/f:best\/https:\/\/thrivethemes.com\/wp-content\/uploads\/2023\/12\/addnewcard2.png\" alt=\"\"\/><\/figure><\/div>\n\n\n<p>This will open another page, in which you will be able to choose whether you want to link a new bank or a new card:<\/p>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full\"><img decoding=\"async\" src=\"https:\/\/mlpxhq8ztvyc.i.optimole.com\/cb:p0Z2.44bbf\/w:auto\/h:auto\/q:mauto\/f:best\/https:\/\/thrivethemes.com\/wp-content\/uploads\/2024\/04\/link-bank-card.png\" alt=\"\" class=\"wp-image-113474015\"\/><\/figure><\/div>\n\n\n<h3 class=\"wp-block-heading\" id=\"h_03ed2440f1\">Other Payment Methods<\/h3>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"h_3d141ab6a8\">Updating Your Card Details<\/h4>\n\n\n\n<p>If you are looking for a way to update the existing card, then follow the below steps.<\/p>\n\n\n\n<p>Access your Thrive Themes member account:<\/p>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter\"><img decoding=\"async\" src=\"https:\/\/mlpxhq8ztvyc.i.optimole.com\/cb:p0Z2.44bbf\/w:auto\/h:auto\/q:mauto\/f:best\/https:\/\/thrivethemes.com\/wp-content\/uploads\/2023\/12\/myaccount-4.png\" alt=\"\"\/><\/figure><\/div>\n\n\n<p>Then look for the invoices section, and click on <b>&#8220;View details&#8221; <\/b>of your last invoice:<\/p>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full\"><img decoding=\"async\" src=\"https:\/\/mlpxhq8ztvyc.i.optimole.com\/cb:p0Z2.44bbf\/w:auto\/h:auto\/q:mauto\/f:best\/https:\/\/thrivethemes.com\/wp-content\/uploads\/2024\/04\/view-invoice-details.png\" alt=\"\" class=\"wp-image-113474016\"\/><\/figure><\/div>\n\n\n<p>You will be redirected to a new page, where you&#8217;ll be asked to input the e-mail address used for purchasing the subscription:<\/p>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter\"><img decoding=\"async\" src=\"https:\/\/mlpxhq8ztvyc.i.optimole.com\/cb:p0Z2.44bbf\/w:auto\/h:auto\/q:mauto\/f:best\/https:\/\/thrivethemes.com\/wp-content\/uploads\/2023\/12\/image28129.png\" alt=\"\"\/><\/figure><\/div>\n\n\n<p>After you click on the &#8220;Send me my link&#8221; button, you should receive an e-mail with a link to access your ThriveCart dashboard. This is where you can go ahead and update the payment details for your Thrive Suite subscription.<\/p>\n\n\n\n<p><b>Important!<\/b><\/p>\n\n\n\n<p><i>In case your subscription is already overdue, please <a class=\"intercom-content-link\" href=\"https:\/\/help.thrivethemes.com\/en\/articles\/4425608-how-to-open-a-support-conversation\" target=\"_blank\" rel=\"noopener\">open a support conversation<\/a> and let us know, to collect the outstanding balance from your account.<\/i><\/p>\n\n\n\n<p>If you found this article useful, don&#8217;t forget to rate it with a smile below \ud83d\ude42<\/p>\n","protected":false},"excerpt":{"rendered":"<p>This article goes through the steps that need to be taken in order to change your card details used when purchasing a Thrive Suite subscription. PayPal If you have used PayPal when purchasing your Thrive Suite subscription, any change you want to make to your card details needs to be made through PayPal. Important! The [&hellip;]<\/p>\n","protected":false},"author":253020,"comment_status":"open","ping_status":"closed","template":"","format":"standard","meta":{"_acf_changed":false,"_monsterinsights_skip_tracking":false,"_monsterinsights_sitenote_active":false,"_monsterinsights_sitenote_note":"","_monsterinsights_sitenote_category":0,"footnotes":""},"ht-kb-category":[34048],"ht-kb-tag":[],"class_list":["post-113464908","ht_kb","type-ht_kb","status-publish","format-standard","hentry","ht_kb_category-accounts-and-billing","post-wrapper","thrv_wrapper"],"acf":[],"aioseo_notices":[],"_links":{"self":[{"href":"https:\/\/thrivethemes.com\/wp-json\/wp\/v2\/ht-kb\/113464908","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/thrivethemes.com\/wp-json\/wp\/v2\/ht-kb"}],"about":[{"href":"https:\/\/thrivethemes.com\/wp-json\/wp\/v2\/types\/ht_kb"}],"author":[{"embeddable":true,"href":"https:\/\/thrivethemes.com\/wp-json\/wp\/v2\/users\/253020"}],"replies":[{"embeddable":true,"href":"https:\/\/thrivethemes.com\/wp-json\/wp\/v2\/comments?post=113464908"}],"version-history":[{"count":0,"href":"https:\/\/thrivethemes.com\/wp-json\/wp\/v2\/ht-kb\/113464908\/revisions"}],"wp:attachment":[{"href":"https:\/\/thrivethemes.com\/wp-json\/wp\/v2\/media?parent=113464908"}],"wp:term":[{"taxonomy":"ht_kb_category","embeddable":true,"href":"https:\/\/thrivethemes.com\/wp-json\/wp\/v2\/ht-kb-category?post=113464908"},{"taxonomy":"ht_kb_tag","embeddable":true,"href":"https:\/\/thrivethemes.com\/wp-json\/wp\/v2\/ht-kb-tag?post=113464908"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}