{"id":113479445,"date":"2024-07-30T12:09:49","date_gmt":"2024-07-30T09:09:49","guid":{"rendered":"https:\/\/thrivethemes.com\/?post_type=ht_kb&#038;p=113479445"},"modified":"2025-10-31T08:56:18","modified_gmt":"2025-10-31T06:56:18","slug":"enabling-the-stripe-customer-portal-for-your-thrive-apprentice-members","status":"publish","type":"ht_kb","link":"https:\/\/thrivethemes.com\/docs\/enabling-the-stripe-customer-portal-for-your-thrive-apprentice-members\/","title":{"rendered":"Enabling the Stripe Customer Portal for Your Thrive Apprentice Members"},"content":{"rendered":"\n<p>Do you want your users to manage their Stripe portal through Thrive Apprentice? You can allow users to manage their subscriptions and payment methods and view invoices through Thrive Apprentice.<\/p>\n\n\n\n<p>In this article, we\u2019ll see where and how you can enable the Stripe customer portal for your users and how they can benefit from it.<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><a href=\"#enabling-the-stripe-customer-portal-in-thrive-apprentice\" title=\"Enabling the Stripe Customer Portal in Thrive Apprentice\">Enabling the Stripe Customer Portal in Thrive Apprentice<\/a><\/li>\n\n\n\n<li><a href=\"#adding-a-dynamic-button-directing-to-the-stripe-customer-portal\" title=\"Adding a Dynamic Button Directing to the Stripe Customer Portal\">Adding a Dynamic Button Directing to the Stripe Customer Portal<\/a><\/li>\n\n\n\n<li><a href=\"#frequently-asked-questions-about-the-stripe-customer-portal\" title=\"Frequently Asked Questions About the Stripe Customer Portal\">Frequently Asked Questions About the Stripe Customer Portal<\/a><\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"enabling-the-stripe-customer-portal-in-thrive-apprentice\">Enabling the Stripe Customer Portal in Thrive Apprentice<\/h3>\n\n\n\n<p>To enable the Stripe Customer Portal in Thrive Apprentice, open your WordPress admin area, navigate to <strong>Thrive Dashboard &gt;&gt; Thrive Apprentice<\/strong>, and click <strong>Settings<\/strong>.<\/p>\n\n\n\n<p><\/p>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter is-resized\"><img decoding=\"async\" src=\"https:\/\/lh7-rt.googleusercontent.com\/docsz\/AD_4nXe1JyLL6IJDoOQsbDfwf_uajbaM-qjGqcoIYpPrOsT1cX_1uq5MmWEnhnfJoyrK4rsU6fBpvTVY2dfByBdsQLQjq3j3W3Ya-S4_8vvunySpWiq-rJmozl1VoJseUcTcKEBGB7xvzvjxgxk2Q5YKw9bIZ1Q?key=2tJouGiKznY7u5L_Dzl_CQ\" alt=\"\" style=\"width:581px;height:auto\"\/><\/figure><\/div>\n\n\n<p><\/p>\n\n\n\n<p>On the Thrive Apprentice Settings page, click <strong>Stripe <\/strong>under the Settings column on the left.<\/p>\n\n\n\n<p><\/p>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter is-resized\"><img decoding=\"async\" src=\"https:\/\/lh7-rt.googleusercontent.com\/docsz\/AD_4nXdmbNsXsnl8kjCz7LRk1H6lelgULK_U-urPsdttfc87kYS8g7rQ_sh6EfCDn_lfPhLfW6zVtv5AVAWuq4O6yXFUYghnuGZaiG1VaajZ4EcAWPg0ppFePm_9gSyQ5f4q9uBPE3nl-S6DupuXF9QCjb36I9I?key=2tJouGiKznY7u5L_Dzl_CQ\" alt=\"\" style=\"width:389px;height:auto\"\/><\/figure><\/div>\n\n\n<p><\/p>\n\n\n\n<p>On the Stripe settings page, you can control the Stripe connection on your website. Here, you can allow coupons at checkout, automatically display a buy button for a Stripe product, check the modes your Stripe connection is in, or even disconnect from Stripe.<\/p>\n\n\n\n<p>If you have just connected with Stripe, the Stripe customer portal has been activated on this page.<\/p>\n\n\n\n<p><\/p>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter is-resized\"><img decoding=\"async\" src=\"https:\/\/lh7-rt.googleusercontent.com\/docsz\/AD_4nXdNwRVhUuUnMbp58mKJbyNRTrsLoeJucumwB-DNnKc1Jq5YX3EGgXI0S6WEmgLKEoC9i-hZAzmiCvjuQU_PABOwHMfYMd-LkFtHnWZc4fTKc5IH8ZSCgNEhXX1bw9BCOOw07ncgYF2UoYlrUBOywQmUJ6z2?key=2tJouGiKznY7u5L_Dzl_CQ\" alt=\"\" style=\"width:766px;height:auto\"\/><\/figure><\/div>\n\n\n<p><\/p>\n\n\n\n<p>If you\u2019ve connected Thrive Apprentice with Stripe with one of the previous versions, you must click the <strong>Activate Customer Portal<\/strong> button to enable it in Thrive Apprentice.<\/p>\n\n\n\n<p><\/p>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter is-resized\"><img decoding=\"async\" src=\"https:\/\/lh7-rt.googleusercontent.com\/docsz\/AD_4nXezl7a0NblZwN_xLiQorU0Po_h3GcSQUOxNlF8GBTDc4vMljL1xKyqNvT21cK-mQ39g6fR271Q74OBEZCap1q0bGoAk4cFTvZx40a1XUz5iuxQaE9kqze6EnSs9AUI1ntYENPzPRGcWPSz8t0eLHANH7ru7?key=2tJouGiKznY7u5L_Dzl_CQ\" alt=\"\" style=\"width:762px;height:auto\"\/><\/figure><\/div>\n\n\n<p><\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"adding-a-dynamic-button-directing-to-the-stripe-customer-portal\">Adding a Dynamic Button Directing to the Stripe Customer Portal<\/h3>\n\n\n\n<p>To allow your users to access their Stripe customer portal, you must add a button or a link directing them to the portal.<\/p>\n\n\n\n<p class=\"wp-block-ht-blocks-messages wp-block-hb-message wp-block-hb-message--withicon is-style-info\"><strong>Note:<\/strong> To see the &#8216;Customer Portal&#8217; button, customers must first purchase a course through Stripe using the email associated with their order. This is because the dynamic link to the customer portal is designed to appear only after a logged-in user has successfully made a purchase.<\/p>\n\n\n\n<p><\/p>\n\n\n\n<p>In this section, we\u2019ll see how we can add a button with a dynamic link to the customer portal.<\/p>\n\n\n\n<p>To begin, open your WordPress admin area, navigate to <strong>Page &gt;&gt; All Pages<\/strong>, and click <strong>Edit with Thrive Architect <\/strong>against the page to which you want to add the button. This will open the page in the Thrive Architect editor.<\/p>\n\n\n\n<p><\/p>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter is-resized\"><img decoding=\"async\" src=\"https:\/\/lh7-rt.googleusercontent.com\/docsz\/AD_4nXdNVjh2l15elcSdH8gxZj_aTzJfuSXjx_q-vp1qC8ZY9CIK6qGEmMVD89mU29fVLHH6_COtGw9z_x3AtYBVBdb9NX_jQyd9A6VytPrNUTD0XPwwxdBWugX0aItpJsgGdz3u5vjBkUajX4A3C2zo5aBGCyBG?key=2tJouGiKznY7u5L_Dzl_CQ\" alt=\"\" style=\"width:466px;height:auto\"\/><\/figure><\/div>\n\n\n<p><\/p>\n\n\n\n<p>When the page opens in the Thrive Architect editor, add a button on the page and click it to open its <strong>Main Options<\/strong> in the left column.<\/p>\n\n\n\n<p><\/p>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter is-resized\"><img decoding=\"async\" src=\"https:\/\/lh7-rt.googleusercontent.com\/docsz\/AD_4nXfMYgemTb2Kw5oVjp9rtaAhfThM0BxjfuQjWntxy_CyjmEChuqhyRg0vib5D6dOsBMSPQr3H-wyhdeWSP6y_47HSdnEcupul9D5K8F-G9qJ1YUKwXJl5_u2PYQTu53L5A9jbyP2EfyT7q866-bBXpOFuwPb?key=2tJouGiKznY7u5L_Dzl_CQ\" alt=\"\" style=\"width:702px;height:auto\"\/><\/figure><\/div>\n\n\n<p><\/p>\n\n\n\n<p>Under the button\u2019s <strong>Main Options<\/strong>, click the <strong>Dynamic link<\/strong> icon in the Button link section.<\/p>\n\n\n\n<p><\/p>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter is-resized\"><img decoding=\"async\" src=\"https:\/\/lh7-rt.googleusercontent.com\/docsz\/AD_4nXdzR88QdAX1_kBziMkv76T1xf8Z68B1kqQbQdLAdWrm7_0EQB6ab-pBFare2sqLxyCGVWbS1jqrNLd6JEpzA-X-hRmzIxs6qen0ZPeSrxT1Bf6wBq-Aog8lc63qUy1Bnx93y2D8rDRADJvr9BiFzVcCGJ3h?key=2tJouGiKznY7u5L_Dzl_CQ\" alt=\"\" style=\"width:695px;height:auto\"\/><\/figure><\/div>\n\n\n<p><\/p>\n\n\n\n<p>After you click the dynamic link icon, select <strong>Stripe<\/strong> and then <strong>Customer portal <\/strong>in the following dropdowns that appear.<\/p>\n\n\n\n<p><\/p>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter is-resized\"><img decoding=\"async\" src=\"https:\/\/lh7-rt.googleusercontent.com\/docsz\/AD_4nXfkK0hTbFyMR2fQ4M9YbMtm1ps83WiVbhTmHTkdtkGlh4PhvBOExmRHyQijVWAs0hWAYHWScYfMpmCn28_T8V5Nil6EhnPCc4cJkx0ZF94qKJKREh30Z3mcCo6MPQ4xu1HskszJdyQEEV8maE97mZJMTrY?key=2tJouGiKznY7u5L_Dzl_CQ\" alt=\"\" style=\"width:274px;height:auto\"\/><\/figure><\/div>\n\n\n<p><\/p>\n\n\n\n<p>Once you have selected the dynamic link options, click the <strong>Insert<\/strong> button to apply the changes to the button.<\/p>\n\n\n\n<p>Enabling the Stripe Customer Portal through the Thrive Apprentice settings and then adding a dynamic link to a button on a landing page will ensure your users are taken to their customer portal when they click the button on the front end.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"frequently-asked-questions-about-the-stripe-customer-portal\">Frequently Asked Questions About the Stripe Customer Portal<\/h3>\n\n\n\n<p><strong>I have integrated Thrive Apprentice with Stripe in the past. How do I get to enable the Stripe Customer Portal for my users?<\/strong><\/p>\n\n\n\n<p>If you\u2019ve connected Thrive Apprentice with Stripe with one of the previous versions, you must click the <strong>Activate Customer Portal<\/strong> button to enable it in Thrive Apprentice.<\/p>\n\n\n\n<p><\/p>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter is-resized\"><img decoding=\"async\" src=\"https:\/\/lh7-rt.googleusercontent.com\/docsz\/AD_4nXezl7a0NblZwN_xLiQorU0Po_h3GcSQUOxNlF8GBTDc4vMljL1xKyqNvT21cK-mQ39g6fR271Q74OBEZCap1q0bGoAk4cFTvZx40a1XUz5iuxQaE9kqze6EnSs9AUI1ntYENPzPRGcWPSz8t0eLHANH7ru7?key=2tJouGiKznY7u5L_Dzl_CQ\" alt=\"\" style=\"width:762px;height:auto\"\/><\/figure><\/div>\n\n\n<p><\/p>\n\n\n\n<p><strong>Will I have to manually enable the Stripe Customer Portal if I integrate Thrive Apprentice with Stripe?<\/strong><\/p>\n\n\n\n<p>All new integrations between Thrive Apprentice and Stripe will automatically enable the Stripe Customer Portal for the users on the website. You just need to add a dynamic link so your users can access the portal through the front end.<\/p>\n\n\n\n<p><strong>How does the Stripe Customer Portal help my website users?<\/strong><\/p>\n\n\n\n<p>With the inbuilt Stripe Customer Portal, your website users can manage their subscriptions, modify payment methods, and view invoices directly with one click without having to log in to their Stripe account.<\/p>\n\n\n\n<p>We\u2019ve just seen how you can enable the Stripe customer portal for your website users to manage subscriptions and payment methods.<\/p>\n\n\n\n<p>Next, if you are still new to integrating Thrive Apprentice with Stripe, you can <a href=\"https:\/\/thrivethemes.com\/docs\/upgrading-from-stripe-v1-2-to-v1-3\/\" target=\"_blank\" rel=\"noopener\" title=\"\">read our article<\/a> to help you integrate Thrive Apprentice with Stripe v1.3 and add a Stripe product through Thrive Apprentice.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Do you want your users to manage their Stripe portal through Thrive Apprentice? You can allow users to manage their subscriptions and payment methods and view invoices through Thrive Apprentice. In this article, we\u2019ll see where and how you can enable the Stripe customer portal for your users and how they can benefit from it. [&hellip;]<\/p>\n","protected":false},"author":253020,"comment_status":"open","ping_status":"closed","template":"","format":"standard","meta":{"_acf_changed":false,"_monsterinsights_skip_tracking":false,"_monsterinsights_sitenote_active":false,"_monsterinsights_sitenote_note":"","_monsterinsights_sitenote_category":0,"footnotes":""},"ht-kb-category":[34083,34042],"ht-kb-tag":[],"class_list":["post-113479445","ht_kb","type-ht_kb","status-publish","format-standard","hentry","ht_kb_category-general-help-support","ht_kb_category-thrive-apprentice","post-wrapper","thrv_wrapper"],"acf":[],"aioseo_notices":[],"_links":{"self":[{"href":"https:\/\/thrivethemes.com\/wp-json\/wp\/v2\/ht-kb\/113479445","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/thrivethemes.com\/wp-json\/wp\/v2\/ht-kb"}],"about":[{"href":"https:\/\/thrivethemes.com\/wp-json\/wp\/v2\/types\/ht_kb"}],"author":[{"embeddable":true,"href":"https:\/\/thrivethemes.com\/wp-json\/wp\/v2\/users\/253020"}],"replies":[{"embeddable":true,"href":"https:\/\/thrivethemes.com\/wp-json\/wp\/v2\/comments?post=113479445"}],"version-history":[{"count":0,"href":"https:\/\/thrivethemes.com\/wp-json\/wp\/v2\/ht-kb\/113479445\/revisions"}],"wp:attachment":[{"href":"https:\/\/thrivethemes.com\/wp-json\/wp\/v2\/media?parent=113479445"}],"wp:term":[{"taxonomy":"ht_kb_category","embeddable":true,"href":"https:\/\/thrivethemes.com\/wp-json\/wp\/v2\/ht-kb-category?post=113479445"},{"taxonomy":"ht_kb_tag","embeddable":true,"href":"https:\/\/thrivethemes.com\/wp-json\/wp\/v2\/ht-kb-tag?post=113479445"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}